![]() ![]() ![]() I have also sent a message to Samsung Support asking for help on this, but haven't heard back from them. I have the Samsung S9, but had the S7 until recently and had exactly the same problem with that phone. Likewise with Whatsapp, if I receive 5 new messages the badge count correctly shows 5, but if I read ONE of those messages the badge count disappears, showing no unread messages. But as soon as I read that new message the badge count disappears. This unread message doesn't show on the badge count unless another message comes through. Visit site 1 Hi I am wondering if mail app shows unread count on live tile I have 2 accounts setup but don't ever see a count. I don't want to "read" it as I haven't dealt with it yet. iOS Settings > scroll down to our app > tap Notifications > toggle on/off Badge App Icon. I know what it said because I saw the popup when it oringally came. If I receive a new message, either on Messages or Whatsapp the badge count is temporarily correct, but if I read one of those messages, leaving others unread, the badge count disappears, showing no unread messages, which is wrong.ĮG at the moment I have one "unread" message in Messages. Hi, My problem is the "badge count" on the app icon for Messages and WhatsApp, as this is showing the wrong information. ![]()
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